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TEMPE AZ - September 26, 2001

SpectraSoft Appointment Scheduler Integrates With Automatic Voice Messaging Service

SpectraSoft Inc., national provider of appointment scheduling software to the healthcare industry, has announced the integration of a web-enabled voice messaging service with their leading product -- AppointmentsPRO™.

Offices using AppointmentsPRO for patient or client scheduling can now generate professional appointment reminders through the Internet application service provider CallPointe.com (CallPointe). Once activated by a security code, AppointmentsPRO extracts the user's appointment data, encrypt it, and sends it through a secure Internet connection to CallPointe. There, a multi-line telephone system receives the data and generates appointment reminders automatically.

"Out-sourced calling is an efficient way to use resources," said CallPointe President and CEO James R Peterson. "Customers define the calling window (days in advance, what time of day to call), and customize the message (or messages) to their own business. CallPointe allows the medical office staff to concentrate on other priorities," he said.

CallPointe.com is currently serving over 400 customers nationwide. The company publishes statistics that show reminder calls reduce missed appointments and lost revenue by an average of 30%. CallPointe successfully delivers messages to 99% of patients scheduled.

Steve Petrie, President and CEO of SpectraSoft Inc. commented: "We are excited about the time and cost savings this integration can provide to our customers. CallPointe delivers a professional product, and we know our customers will be well served."

AppointmentsPRO™ is a flexible Windows-based appointment management program compatible with DBC, PTOS, MediNotes, ReDoc, and other medical billing and charting software. SpectraSoft appointment scheduling solutions are used in over 1500 healthcare facilities nationwide.

About SpectraSoft

SpectraSoft Inc. is a privately owned software development company headquartered in Tempe AZ. SpectraSoft's Windows-based, appointment scheduling and resource management products, Appointware™, AppointmentsPRO™, and AppointmentsES™ have been designed specifically for the healthcare industry. They are installed in more than 3,000 facilities nationwide.

For more information contact

Karen Richardson
SpectraSoft, Inc.
480-413-0450
karenr@ssoft.com

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Health Management Technology magazine recently published an article on the successful implementation of AppointmentsPRO at a California rehabilitation hospital. See how AppointmentsPRO was able to help them meet their growth goals by increasing staff efficiency and patient satisfaction.

>> Full Article

 

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